Privacy Policy
Our Commitment to Privacy
StepbyStepShortSale is extremely committed to your right to privacy and takes said privacy seriously. We have thorough privacy policies and we strive to keep both your personal and financial information secure. Please note that this Privacy Policy only applies to the StepbyStepShortSale website and not to any other websites that you may access from our Site as other websites may have privacy policies that are materially distinct from this Privacy Policy. StepbyStepShortSale is not a law firm and we in no way not provide legal representation or advice. Neither viewing this website nor buying and reading any of our products creates an attorney-client relationship with you, and therefore, no communications between you and StepbyStepShortSale are protected by the attorney-client privilege. Cookies and Alternate Tracking Technologies Some of our site pages utilize cookies and alternate tracking technologies. A cookie is a small text file that may be used to collect information about site activity. Some cookies and alternate technologies may serve to recall personal information previously indicated by a user. Most browsers allow the user to control cookies, including whether or not to accept them and how to eliminate them.
Most browsers allow the user to be notified when the user receives a cookie, or the user may choose to block cookies with his or her browser. However, please be aware that if you choose to eliminate or block cookies you will need to re-enter your original user ID and password to gain access to different parts of the site. Information Security StepbyStepShortSale takes the time to educate our employees and to make them aware of our privacy practices through periodic communications and training. We limit access to private and confidential data only to those employees with a specific need to retrieve this information. We store data on multiple service systems, in controlled, secure environments. Children's Privacy Our Web Site is not structured or designed to serve or attract children. Therefore, we will not knowingly collect personal information from anyone under 13 years of age. Traffic Information Via the mixture of internal and third party tracking code, as well as cookies, the following categories of information may be tracked when a visitor enters the site: (I) IP address; (II) type of computer used to access the Site, (III) server providers, (IV) types of web browsers (collectively 'Traffic Information'). StepbyStepShortSale uses such information for general marketing purposes and in order to help enhance customer experience on the website.
We may use Traffic information to analyze our site traffic. However, such information is not examined for personally identifiable information. We may on occasion also use such Traffic Data to assist us in diagnosing problems with our server, to administer our site, or to display the content according to user preferences. Traffic and Transaction Information may also be shared with affiliates, business partners, and/or advertisers on an aggregate and anonymous basis. Scope of This Privacy Policy/Third Party Websites Please be aware that our site links to other sites that may also collect personally identifiable information about the user. StepbyStepShortSale privacy policy solely applies to StepbyStepShortSale.com, and we are not responsible for the privacy practices or the content for any linked sites. You should refer to the privacy policies of other subsequent sites to receive information regarding their respective information collection, use, and disclosure policies. It is your responsibility to review the privacy policies of those websites to confirm that you understand and agree with their policies. Confidentiality and Security of Personal Information We will keep your personally identifiable data private and will not share it with third parties unless you specifically approve of the disclosure. However, an exception will be made if StepbyStepShortSale is required by law to comply with a valid legal requirement including, but not limited to federal regulation, search warrant, subpoena and/or court orders Changes to Our Corporate Structure In developing our business we may sell specific assets of the company. Additionally, parts of it may be sold, merged, or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets. Website Areas Beyond StepbyStepShortSale’s Control Our Site may include interactive forums such as message boards and/or chat rooms. You should use caution when deciding to disclose your personal information as any personally identifiable information disclosed in such areas is public and becomes public information.
Record/Data/Information Retention StepbyStepShortSale currently retains personally identifiable information for a period of up to five years, however, after thirty calendar days StepbyStepShortSale cannot guarantee that your information will be retained. The reason for this lies in the fact that oftentimes users will request their documents, account information, and account data for revision/review. Lost or Stolen Data/Information StepbyStepShortSale has security measures in place to prevent the loss, misuse, destruction and alteration of the information that you provide us or we obtain from you. We will have no liability however to you or to any third party arising out of any such loss, misuse, destruction, or alternation.
Refund Policy and Upgrades
Our products are electronic in nature. Once a customer has made a purchase our products are available for immediate download. Thus, due to the nature of our electronic products and their availability, once a product has been purchased ALL SALES ARE FINAL. The only refund exception is if a product is accidentally charged multiple times. For the aforementioned refund, our 100% customer satisfaction guarantee will be implemented and the customer will be issued a full refund. Partial refunds will not be given. Additionally, if duplicate purchases are made, only the duplicate purchase will be issued a refund and the original purchase will remain charged in full. Your Consent By using this web site, you, the user, consent to the terms of our Privacy Policy and to StepbyStepShortSale processing of personal information for the given purposes as well as those which may be explained where/when StepbyStepShortSale collects such information. Changes to Our Privacy Policy StepbyStepShortSale will occasionally update this privacy policy as necessary to maintain the highest protection for our users and to comply with a changing environment. We recommend that you frequently check the policy when you visit our site to be sure you are aware of and understand our current policy. Should we make material changes to this policy we will post such changes prior to implementing the change.
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